Registration FAQs:

Team Questions:

How do I create a team?
In order to create a team you must first start the registration process. You will find that you can create your team on the third page of registration after you have selected your category and told us who you are!

Am I required to be a part of a team?
Nope! You don't have to join a team to complete registration.

My team has already been created. How do I join it?
There are two ways to join an already existing team.

1. Begin the registration procees, and on the third page of registration, after you have selected your category and told us who you are, you will find the option to select a team. The team option has a drop-down menu where you can search for your team. Once you have selected your team and submit your registration you are now a part of that team!
2. Click here to search for your team name in the fundraiser search bar on the right side of your screen. Once you are on your team's fundraising page click 'Join Team' to start the registration process and join your team! 

*If you have already completed your registration and did not choose the team you want to be a part of, don't worry! Contact help@enmotive.com and we can add you to the correct team name. 

How do I view my Team's fundraising page? 
1. Sign into your EnMotive Account - https://brunchrun5k.enmotive.com/
2. Click 'My Account' in the upper right corner on the black toolbar
3. On the right side of the screen you will see a section labeled 'Upcoming Events'
4. Scroll to the registration that you wish to view the Team Fundraising Page for
5. Click 'View Team Fundraising Page'

How do I become the Team Captain?
To become the Team Captain you must be the first person to register/create the Team.

How do I update the Team Captain?
If you need to change the Team Captain please reach out to dlouthan@imermanangels.org and this can be changed!

As a Team Captain, how do I make updates to our Team Fundraising Page? 
1. Login to your EnMotive Account - https://www.brunchrun5k.enmotive.com
2. Click 'My Account' tab in the upper right hand corner
3. 'My Teams' will be listed at the top of the page - scroll to the Team you are the Team Captain for

Within this area you will see several options:

- View/Manage Team: allows you to view Team Fundraising page, create a Team password, invite other team members, download team roster, and download donor list
- Invite Teammate - allows you to add other teammates

As a Team Captain how do I manage my Team?
1. Sign into your EnMotive account - https://brunchrun5k.enmotive.com/
2. Click 'My Account' in the upper right conrer on the black toolbar
3. On the right side of the screen you will see a section labeled 'My Teams' 
4. Click ' View'Manage Team' - only Team Captain will have this option to manage the team, if you are not the Team Captain it will on ly say 'View Team'

**Within here you will see all the things that, as a team captain, you can do**

- View Registration: Takes you to that individual's registration page to view their registration details.
- View Individual Fundraising Page: Takes you to that individual's fundraising page if they are needing their fundraising page link sent to them
- View Team Fundraising Page: Takes you to the Team Fundraising Page to view or make changes
- Team Password: Set a team password so anyon who tries to join your team must know the password first
- Invite Team Members: Provides you two options to either invite someon who is already registered to join your team OR to invite someone who is not registered yet by sending them an email.
- Contact Team Members: Allows you to send emails to your team roster
- Download Team Roster: Creates an excel report for the Team Captain to see who is on thir team with added details.
- Download Donor List: A report for you to see a list of who has donated to your team as welll as the amounts, messages and dates.

If I am not the Team Captain how do I make edits to the Team Fundraising page? 
Only the Team Captain can make edits to the Team Fundraising page.  

How do I send my Team Fundraising page to invite friends and family to donate to my team's fundraising efforts?
Click here to search for the team you would like to donate to in the Fundraiser search bar on the right side of the screen. Once you have selected your team - there is a 'Mail' option on the Team's Fundraising Page.

How do I invite my friends and family to join my team?
1. Sign into your EnMotive Account - https://brunchrun5k.enmotive.com
2. Click 'My Account' in the upper right conrer on the black toolbar
3. On the right sie of the screen you will see 'Upcoming Events'
4. Scroll to the race registration that is signed up with a team
5. Click 'Invite Teammate' 
6. Once you click this, your default email will open with a link to email out! 

Why Can't I upload photos to my team's fundraising page?
If you are not the team captain of the team fundraising page you will not be able to add photos to the slideshow. You are able to add these to your individual fundraising page! 

Personal Fundraising Questions:

How do I view my 'Personal Fundraising Page'?
To view your fundraising page follow these steps:

1. Login to your EnMotive account - https://www.brunchrun5k.enmotive.com/ - Click Login in the upper right hand corner.
2. Click the 'My Account' tab in the upper right hand corner, once you have logged in.
3. Scroll to the registration you would like to view the fundraising page for
4. Click ‘view fundraising page’

How do I edit my Personal Fundraising Page? 
1. Login to your EnMotive account - https://www.brunchrun5k.enmotive.com/ - Click Login in the upper right hand corner.
2. Click the 'My Account' tab in the upper right hand corner
3. Scroll to the registration you would like to view the fundraising page for
4. Click ‘View Fundraising page’
5. Click the blue box in the right side of the screen that says ‘My Fundraising Settings’

Within here you will see a few options to edit:

Fundraising Settings: Allows you to change your fundraising goal and your fundraising description that is listed on your page
Thank donors: Thank all donors by sending an emial to individuals or sending to the group. (You will not be able to see the name of an anonymous donor, however you will be able to see their email to send a thank you to!)
Solicit Donations: Send email to individuals or list of emails to ask for donations to the organization
Upload Images: Add pictures to the slideshow that is presented on yoru fundraising page

I am not registered, how do I donate to an individual fundraiser or a team?
Not a problem! To donate to without being registered all you have to do is click here and search for the fundraiser or the team you wish to donate to.

How do I donate to the organization without selecting an individual fundraiser or a team?
Click here to donate directly to the foundation!

How do I send my fundraising page to friends and family?
You have a variety of options on how to send your fundraising link to all your friends and family. When on your individual fundraising page under the ‘Donate’ button there are three smaller buttons for you to send a link out via Twitter, Facebook or your email.

How do I change the image on my fundraising page?
When on your fundraising page, click the blue drop down menu that says ‘my fundraising settings’. Within this section click ‘upload images’.

Do I have to create an account if I am just donating?
Nope! You can check out as a guest and only enter in your email address and billing information for your credit card. 


Registration Questions:

How do I update personal information within my account?
1.      Login to your EnMotive account - https://www.brunchrun5k.enmotive.com/ - Click Login in the upper right hand corner.
2.      Click the “my account” tab in the upper right hand corner
3.      You can change all personal information here such as email, password, address etc

Please note: if you need to change your name or birthdate you must contact help@enmotive.com to get this updated.

Can I register more than one person under my account?
Yes! You can register as many people as you want under your account. You can do so by selecting the ‘register another person’ option on the last page of registration, or you can start a new registration and enter your email as the account holder.

I have a coupon! Where do I enter this?
Any coupon code you have will be entered on the last page of registration before you submit your credit card information!


Contact Us:

If I have a question regarding registration or my account, who can I contact?

You can reach out to us a help@enmotive.com and we would be glad to help you out whervever you may be having difficulty.

If I have a question regarding the Event, Imerman Angels or Donations who can I contact?

You can reach out to us at dlouthan@imermanangels.org and we would be glad to answer any event specific or organization questions.

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